About us
Frequently Asked Questions
Find the answers to all your questions on our software outsourcing and consulting services.
FAQs: General
What services does Zartis provide?
The two main services offered by Zartis:
- Team Augmentaiton: IT staff augmentation through nearshore and offshore software teams
- Software Consulting: high-level expert consulting in:
- Software Architecture
- Infrastructure & DevOps
- QA
- Process Optimisation
- Innovation Management
- Product
- Data
- SDLC
- Security & Compliance
Where is Zartis based?
We are originally an Irish-based company and our headquarters are in Cork, Ireland. Today, our operations and engineering teams are working remotely from various locations across EMEA and LATAM. Check out our locations!
Which industries has Zartis provided services in?
We provide technology consulting and team augmentation services across multiple industries including fintech, logistics and fulfilment, edtech, medtech, renewable energy, e-commerce, automotive, travel, and media technology. We understand the varying demands of different sectors, including the heavy regulations and compliance requirements in some. To that end, we are ISO 27001 certified and place a strong focus on security and compliance.
Which technologies do Zartis specialise in?
We have deep expertise across most common technologies, including, but not limited to JavaScript/TypeScript (React, Angular, Vue.js, Node.js), .NET, Java, Python, Scala, Golang, and in cloud technologies, such as AWS, GCP, and Azure.
How does Zartis ensure quality and success throughout the collaboration?
We believe the success of each collaboration lies in transparency and ensuring a good flow of communication. If something is going wrong, we will tell you, and if something is going wrong from your perspective, we would expect you to tell us so we can address it as soon as possible. To ensure that, for each collaboration, we assign a point of contact on the technical side and on the business side. On the technical side, this would usually be the most senior team member, who will act as a point of contact for escalation or technical questions. On the business side, we assign an Account Manager, whose role is to ensure there is regular feedback gathered and act as a main point of contact for anything you need throughout the collaboration.
How does Zartis ensure security?
Zartis is ISO 27001 certified and all of our engineers attend security training as part of their onboarding. Additionally, our InfoSec Manager conducts regular audits to ensure we are up to standard across all functions of the company.
We work with clients across domains such as medtech, edtech, and renewable energy, where a high security posture is critical and we take security very seriously.
For more details on our information security practices, you can review our Information Security Policy Statement.
What sets Zartis apart from other software development and consulting firms?
Here are the three areas we believe make us a good software development consulting company and a good partner.
Our Technical Expertise and Flexibility
Our team of subject matter experts, led by our CTO, have expertise across a wide range of technologies and sectors. We understand the requirements, both technical and cultural, of a small company are different from those of a large multinational firm, trying to modernise or consolidate its technology stack. We understand the regulatory requirements of various industries, and that guides our technological decisions. We aim to understand your needs – current and future – and set up a collaboration that will ensure we bring the most value to your business.
Company Values and Culture
Engineers enjoy working at Zartis, as evidenced by our 4.8/5 rating on Glassdoor after 130+ reviews. we have been in business since 2009 and we have consistently worked hard to live up to our values, and to continually improve as a company.
Transparency
We set up collaborations to ensure smooth and ongoing communication, from updates to feedback, to ensure ongoing alignment and satisfaction.
FAQs: Team Augmentation
What is team augmentation?
In the context of software engineering, it is often referred to as IT Staff Augmentation. Staff augmentation is a service in which you augment your existing team through an outsourcing provider. The developers from the outsourcing company (such as Zartis) work closely with your own teams, as a seamless extension of your internal resources.
How long does it generally take to deploy an augmented development team?
How does Zartis ensure quality and success throughout the collaboration?
We believe the success of each collaboration lies in transparency and ensuring a good flow of communication. If something is going wrong, we will tell you, and if something is going wrong from your perspective, we would expect you to tell us so we can address it as soon as possible. To guarantee this, we assign a point of contact on both the technical side and the business side for each collaboration. On the technical side, this would usually be the most senior team member who will act as a point of contact for escalation or technical questions. On the business side, we assign an Account Manager, who is responsible for gathering regular feedback and acts as a main point of contact for anything you need throughout the collaboration.
Which pricing model is the staff augmentation partnership based on?
Does Zartis take care of the hardware acquisition and IT support?
Yes, we take care of the hardware purchases and maintenance, as well as IT and network security support for all of our IT staff augmentation teams.
Which locations is Zartis currently offering IT Staff Augmentation services from?
Nearshore vs Offshore Outsourcing: Which one is better?
Can I hire only one engineer?
Will I be able to interview the engineers who will form my augmented software team?
There is no one-size-fit-all answer to this question – it comes down to how your in-house team is structured and how important time zone overlap is to you.
For some Zartis clients whose teams need to collaborate very closely throughout the day, nearshoring is the better solution, as engineers are located in similar time zones.
For others, who have their own clients spread across the globe and work in a highly distributed manner, having developers in different time zones provides flexibility and more coverage.
Are team members assigned full-time or part-time to my team?
As a rule of thumb, all augmented software team members at Zartis are assigned full-time to client projects. We believe that keeping our engineers focused on one project helps them understand and contribute to solving the specific problems of that client much more effectively.
Do I own the intellectual property of solutions developed by the augmented software team?
Yes, the IP is entirely yours.
FAQs: Technology consulting
What are the typical technology consulting services Zartis provides?
We offer a broad range of technology consulting services tailored to support your business’s unique needs. Our expertise covers software architecture, software engineering, artificial intelligence, SDLC optimisation, DevOps & infrastructure, quality assurance, security & compliance, data management, and product development. Whether you need strategic guidance or hands-on implementation, we’re here to help at every stage.
What are the benefits of using software consulting services?
Don’t reinvent the wheel. Learn from experts, who have seen it all before and can help you speed up and improve your product development, while avoiding the pitfalls.
We provide tech consulting services in the areas of software architecture, infrastructure, business process optimisation, and modernising legacy applications. Some examples of projects we have been involved in include creating MVPs for entirely new products, optimising existing systems and processes for scalability, and re-engineering legacy systems to bring them into the new world.
What is the pricing model for tech consulting services?
We work on a time and material model with daily rates. You only pay for the time our experts dedicate to your needs. Depending on your needs and requirements, we can set up the consulting collaboration on an ongoing part-time basis or as a shorter, fixed-term consultation. Once we have gathered enough context, we can provide an estimate of the expected duration and resources necessary for fulfilling your requirements.
What is the usual duration of a collaboration?
The duration of a technology consulting project can vary depending on your needs and requirements. There is no minimum time commitment requirement for our consulting collaborations, which vary from a few working days to several months.
FAQs: Solutions
Cloud Cost Optimisation
What cloud platforms do you support?
We work with all major public and private cloud providers, including AWS, Azure, and Google Cloud, to name a few. Our cloud experts ensure that our solutions are compatible with your existing infrastructure.
How can cloud cost optimisation benefit my business?
By identifying areas of waste and improving the efficiency of your cloud infrastructure, we can help you significantly reduce costs while enhancing performance and scalability.
How do you ensure savings without compromising performance?
Our approach focuses on smart scaling, efficient resource usage, and right-sizing of services, ensuring your cloud infrastructure is cost-efficient while maintaining the necessary performance levels.
How do you handle data security in the cloud?
We implement best practices and adhere to stringent security standards to protect your data in the cloud. This includes encryption, identity and access management, and regular security audits to keep your data safe and compliant with industry regulations.
Can you support multi-cloud and hybrid cloud setups?
Yes, we have tons of experience in designing and managing multi-cloud and hybrid cloud environments, allowing you to leverage the strengths of various providers and maintain flexibility within your IT strategy.
Would your cloud optimisation services help with compliance requirements?
Absolutely. We ensure that your cloud infrastructure aligns with regulatory requirements, implementing compliance standards such as GDPR, HIPAA, and others as applicable to your industry.
How does cloud consulting improve scalability for my business?
We help design cloud environments that can easily scale with your business needs, ensuring you can expand or reduce resources efficiently to support growth or manage costs effectively.
AI Agents
What are AI agents, and how can they help my business?
AI agents are automated systems designed to handle complex workflows, process data, and make decisions. They can automate repetitive tasks, improve knowledge retrieval, and enhance business operations.
How do AI agents differ from traditional automation tools?
Unlike traditional automation tools, AI agents can make decisions, adapt to changing data inputs, and improve their performance over time. They leverage AI techniques like machine learning and natural language processing to offer more dynamic solutions.
What types of tasks can AI agents automate?
AI agents can automate a range of tasks, from data processing and customer service inquiries to knowledge retrieval and workflow management. They enhance efficiency by handling repetitive and complex tasks, freeing up your team for strategic work.
Can your AI agents integrate with our existing software and platforms?
Yes, we design AI agents to integrate seamlessly with your existing software ecosystem, whether it involves CRM systems, ERPs, or custom platforms. Integration ensures that the AI agent enhances, rather than disrupts, current workflows.
How do you validate the performance of an AI agent?
We conduct rigorous validation processes, including simulated testing, and real-world performance monitoring, to ensure the AI agent operates reliably. Validation includes testing for accuracy, security, and alignment with specified business goals.
What kind of ongoing support do you offer for AI agents?
We provide post-launch support that includes monitoring, maintenance, and updates. This helps keep your AI agents running smoothly, with performance adjustments and security updates as needed to adapt to evolving business needs.
How do you ensure the security and reliability of AI agents?
We validate the performance, security, and compliance of AI agents through continuous monitoring and advanced analytics. We ensure that AI agents adhere to industry standards and are regularly updated to maintain high levels of performance.
M&A Tech Services
How do you identify key deal risks and value opportunities?
We conduct a thorough assessment of the technology landscape, including software architecture, security, infrastructure, and data management. By analyzing these areas, we pinpoint potential risks and highlight opportunities for growth and value creation.
What specific industries and technologies do you focus on?
Our team has extensive experience across various industries including fintech, healthcare, SaaS, and more. We focus on the key technologies that drive value in these sectors, such as cloud infrastructure, cybersecurity, and AI integration.
How do you evaluate the scalability of a company's technology?
We analyse the underlying architecture, codebase, and infrastructure to determine scalability. This assessment helps identify potential challenges or necessary investments for supporting growth post-acquisition.
What is your approach to technology due diligence in M&A?
The depth of the technical due diligence assessment depends on your needs. We can give you the general headlines or assess your company’s entire infrastructure, software quality, security protocols, and scalability. Our goal is to provide a clear picture of the technical health and future adaptability of the target – based on your needs at that point in time.
How do you handle data security and compliance assessments in M&A?
We thoroughly evaluate data security measures and regulatory compliance, identifying gaps that could pose risks. This helps ensure that both buyer and seller are aware of any security liabilities and compliance requirements.
What role do you play in deal-readiness for sellers?
Through technical due diligence, we help sellers prepare technical documentation, address any technical debt, and ensure the tech stack is optimised. This allows sellers to present a stronger, more appealing proposition to potential buyers.
How do your services create value for both buyers and sellers?
For buyers, we mitigate risks and uncover areas for future growth. For sellers, we enhance deal readiness by addressing technical liabilities and showcasing strengths, ensuring they receive the best offer possible.
What does the post-acquisition integration process entail?
Post-acquisition, we assist with technology integration, aligning systems, consolidating data, and ensuring smooth interoperability. This involves both technical and cultural alignment to maximise operational efficiency.
Scaling & Modernisation Solutions
What does your scaling and modernisation service include?
We assess your current tech environment and provide a detailed modernisation roadmap, covering architecture, infrastructure, DevOps, and software development life cycle (SDLC).
How do you ensure scalability without disrupting current operations?
We work closely with your team to ensure that modernisation and scaling strategies are implemented with minimal disruption, focusing on non-invasive solutions and gradual transitions.
How do you measure success in a scaling or modernisation project?
Success is measured through performance improvements, reduced operational costs, enhanced user experience, and the ability of the system to support future growth. We work with you to define these metrics at the project’s outset.
Can you help us adopt a microservices architecture?
Yes, we have extensive experience in transitioning monolithic architectures to microservices. We’ve helped many clients migrate their achitecture, including enterprise level core products from sensitive industries such as Fintech and Medtech. This approach enables greater scalability, modularity, and faster deployment cycles, aligning your systems with modern development practices.
Can you help with legacy system modernisation?
Yes, we specialise in transforming legacy systems into modern, scalable platforms that can support future growth and performance needs.
How do you handle data migration during modernisation?
We use a phased approach to data migration, ensuring data integrity and minimal downtime. Our team manages all aspects, from planning and testing to execution, ensuring your data is securely and seamlessly transitioned.
What technologies do you use for modernising legacy systems?
We leverage a range of modern tech stacks, including cloud-native tools, microservices, containerisation, and DevOps practices. Our technology choices are tailored to align with your business goals and technical requirements.
Can your team integrate with our in-house development team?
Absolutely. We often work collaboratively with in-house teams, providing expertise and resources to facilitate modernisation projects, including training your team on best practices for long-term sustainability.
MVP Development
What is an MVP, and why is it important?
An MVP (Minimum Viable Product) is the simplest version of a product that can be released to the market to gather feedback and validate assumptions. It allows you to test the viability of your idea without investing in full-scale development.
How long does it take to develop an MVP?
Our MVP development process is time-boxed into three releases over 12 weeks. This ensures that the MVP is delivered within a fixed timeframe, allowing you to launch quickly and gather real-world feedback.
Can you help us iterate the product post-MVP launch?
Yes, after the MVP launch, we offer ongoing support through continuous product discovery and iteration. This ensures your product remains aligned with market needs and can evolve as required.
How do you decide which features to include in an MVP?
We collaborate closely with you to identify the most critical features that align with your business goals and user needs. By prioritising essential functionality, we create an MVP that effectively tests the core value of your product.
Can I add more features during the MVP development phase?
While we recommend sticking to predefined features for an effective MVP, we will always remain flexible to accommodate any critical adjustments. This approach ensures we stay on track with timelines while addressing key needs.
How can I measure the success of my MVP?
We work with you to define success metrics, such as user engagement, retention rates, and feedback collection. These metrics help you gauge the MVP’s performance and identify areas for improvement in future iterations.
How do you handle feedback after the MVP launch?
We offer structured support for collecting and analysing user feedback, prioritising changes, and planning updates. This feedback-driven approach allows for continuous improvement, ensuring the product remains aligned with market demands.
Integration Solutions
What is an API integration, and why do I need it?
An API integration enables two systems to communicate and share data seamlessly, automating processes and improving business efficiency.
What types of API integrations do you support?
We provide both general API integrations using existing public APIs and custom solutions designed specifically for your unique business requirements.
Can you help us create custom APIs and middleware, if needed?
Yes, we can develop custom APIs, connectors and middleware solutions that enable seamless data exchange and functionality between your systems and third-party applications, tailored to meet your specific business. objectives.
How do you handle data privacy and compliance during integrations?
We adhere to industry regulations, ensuring data is handled securely throughout the integration process. Our team is experienced in working with GDPR, HIPAA, and other regulatory standards to maintain compliance and protect sensitive information.
How do you test integrations before going live?
We conduct thorough testing, including functional, performance, and security assessments, in a controlled environment. This process ensures all integrations work as intended before full deployment to minimise risk and potential issues.
How do you ensure integration compatibility with future updates or system changes?
We design integrations to be adaptable, using standardised protocols and modular components that can accommodate future system updates or enhancements without requiring major changes.
Do you provide ongoing support after deployment?
Yes, we offer continuous monitoring, maintenance, and version updates to ensure your API remains efficient and scalable over time.
FAQs: Others
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