AI Services > AI Chatbots

AI Chatbot Development Services

Maximise operational efficiency with AI-powered chatbots and virtual assistants tailored to enhance your teams performance.

Zartis specialises in the development and deployment of cutting-edge generative AI chatbots, strategically crafted to enhance the productivity of every department, ensuring smarter and more efficient workflows.

Work smarter with custom, and reliable AI chatbots

Trusted by leading brands

AI Chatbots: Elevating engagement and efficiency

At Zartis, we help organisations leverage AI chatbots to transform interactions. Our chatbots are designed to handle diverse needs—from customer inquiries to internal support—streamlining responses, automating tasks, and enhancing engagement across all areas of your business.

Whether you need a customer-facing chatbot to provide instant support or an internal chatbot to assist teams with information and processes, our solutions are tailored to your requirements. We specialise in building chatbots that integrate seamlessly with your systems, continuously learn and improve, and ensure reliable, secure performance.

Empower your team with our AI chatbot development services

How can AI Chatbots superchage your workflows?

Gain instant access to data

Quickly retrieve insights and answers from your systems, streamlining decision-making and problem-solving.

Automate repetitive tasks

Free your team from mundane tasks like data entry and scheduling, so they can focus on higher-value work.

Provide 24/7 customer support

Free your team from mundane tasks like data entry and scheduling, so they can focus on higher-value work.

Unlock scalable solutions

As your business grows, AI chatbots handle increased demand effortlessly, without additional staffing.

AI chatbots in action

Admin operations automation

Deploy AI assistants within your organisation to streamline information access and documentation processes, allowing teams to work more efficiently. Our solutions save time for operations and HR teams by automating repetitive administrative tasks, enabling them to focus on strategic work that drives value.

Customer service chatbots

Implement AI-powered chatbots and virtual assistants to handle customer inquiries, provide round-the-clock support, and resolve issues with speed and accuracy. Our AI-driven solutions enhance customer satisfaction and reduce operational costs, offering tailored experiences that keep your customers engaged.

Customer success team enablement

Empower your Customer Success teams with AI-driven chatbots that serve as intelligent assistants, helping them quickly retrieve information from large datasets and answer client queries in real-time. Our chatbots offer insights into customer history, product usage, and support interactions to create personalised interactions.

Product training and onboarding

Accelerate onboarding and training for both customers and internal teams with AI-powered chatbots that guide users through product features, answer common questions, and provide tailored learning resources. These chatbots can deliver interactive, step-by-step guidance, reducing the demand on human trainers.

Sales & marketing empowerement

Use AI chatbots to empower your teams in analysing historical data and predicting future trends. Our chatbots do sentiment analysis on customer behavior and provide your team with actionable insights and answers. This can help in making informed business decisions and strategic planning.

Financial management and invoicing

Leverage AI chatbots to assist your finance team with invoicing, payment tracking, and debt collection. Our chatbots provide real-time responses to common finance queries, automate routine tasks, and ensure seamless communication with both internal teams and clients. Minimise errors, and accelerate cash flow management.

Why choose our AI chatbots and virtual assistants

Case Study: AI Chatbot Development

We built an AI-powered chatbot for a multinational educational technology client.

The goal was to significantly speed up the work of the customer success teams by reducing the time required to search extensive and complex product catalogues. The solution also provides insights on the type of questions coming in, in order to guide future optimisations.

Strategy & considerations:

A solution customised to the unique client needs

Scalability & multi-location support

Compatibility across the tech stack

The results:

Fully functional Proof of Concept in 2 weeks

Zartis’ AI experts delivered a custom PoC within 2 weeks. In order to ensure business requirements alignment and continuous technical improvement, we took an interactive approach, starting small.

Minimising hallucinations

In order to achieve the high level of customisation required in this project, we restructured the data and documentation, and enabled the AI model to access and serve information more clearly. This approach allows for more reliable results without hallucinations.

Easier workflows for customer success teams

The virtual assistant helps customer success teams by finding answers in complex documentation and enables them to deal with repetitive questions in a more efficient way.

Data insights to reduce incoming queries

The virtual assistant provides insights on the type, content, and volume of queries in order to guide future process or documentation improvements within the team.