Privacy Policy
Information Collected
Through this website personal data, including names, email addresses, IP addresses, phone numbers, emails, location, education, employment history, image, and anything else you share directly via the Contact Form or AI Chatbot may be collected by ZARTIS. The User is not compelled to provide their personal data, however failing in doing so or providing inaccurate data may result in affecting the use of the website or the services of ZARTIS. ZARTIS does not collect personal data of special categories, nor aims its services to individuals under legal age. Minors under 13 years old may not use the services available on the website without prior authorisation of their parents, tutors or legal representatives, who will be solely responsible for the acts conducted through the website by these minors under their guard, including the filling out of any form with personal data, and the checking, in its case, of the checkboxes. In this sense, and to the extent ZARTIS is not able to control whether the Users are of legal age, it warns that it must be the parents or tutors who adopt the appropriate measures to prevent minors from getting access to the website and provide personal data without supervision, ZARTIS waives any liability in this respect.
Use of the Information Collected
Privacy and Security Measures
ZARTIS has implemented and keeps the levels of security demanded by the GDPR to protect personal data of the Users and prevent accidental loss, and not authorised access, processing or disclosures, according to the current state of technology, the nature of the data kept and the risk exposure. However, the transfer of information on the Internet is not hundred percent safe, despite the best efforts of ZARTIS and cannot guarantee the security during the transfer up to the website. Once received ZARTIS will apply adequate security measures to prevent any unauthorised access.
AI Chatbot Interaction
In addition to the data collection methods previously described, ZARTIS utilises an AI-powered chatbot on this website to enhance User experience and provide immediate assistance.The chatbot collects and processes User data (including names, email addresses, company, and anything else shared in the chat) only after the User has been notified of this Privacy Policy and has provided explicit consent to proceed. Data collected via the chatbot is used to attend to User queries.Users may withdraw their consent for the processing of data collected through the chatbot at any time. To do so, please follow the procedure highlighted in the "Exercise of Rights" section of this policy below.
Exercise of Rights
In order to exert your rights to access, rectification, erasure or the restriction of processing concerning the data subject or to object to processing as well as the right to data portability under GDPR you may reach our Data Protection Officer at diana.illueca@privalex.es.
You may withdraw your consent for data processing at any time by contacting our Data Protection Officer. Please note that any processing conducted prior to your withdrawal remains lawful.
Additionally, Users have the right to lodge a complaint with a competent supervisory authority regarding the processing of their personal data.
Policy Updates
This Privacy Policy may be updated. It is advisable that you review this policy from time to time and if possible to access the website for the purpose of being adequately informed of the nature of the information collected and its processing. You may find the Privacy Policy at the bottom of the website.
Cookies Policy
Legal Disclaimer
Customer Privacy Policy
Information Security Policy Statement
Zartis recognises that through the day-to-day operation of its business, we have an impact on our internal and external environment. Also, we ensure that due consideration is given to the potential impact that Information Security aspects may have on the operation of our core processes. As a result, Zartis has established this Information Security Policy Statement, to communicate awareness and understanding of Information Security aspects throughout the business.